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Need passwords? |
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Contact: Library,
AskALibrarian@SPC, or check your
ANGEL course.
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Tips:
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At Login screen: Name: is
NOT
your name/student number, but library designated name and
password
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Make sure you are typing in all lower-case
passwords
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Type in only the passwords - no spaces
(Do not hit spacebar after entering)
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Assignment Help |
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Research
Writing/Citing
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Assignment Planning
Computer
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Access Problems |
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Occasional
access problems - with Groves Online Art/ Music, Netlibrary
and other databases? You may need to
reset you computer to accept cookies and/or lower your firewall security
settings or browser settings:
- New minimum browser requirements:
Netscape 7.x, Microsoft Internet Explorer 5.5, Macintosh
minimum requirements: Safari 1.2x or Netscape 7.x.
http://support.epnet.com.
- If nothing else works, some students have said that turning
off their firewall allowed them to access databases.
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Database
Problems & Answers |
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FMG - Films on Demand and Lexis Nexis-
use Internet Explorer - not Firefox or Netscape.
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FMG - Trouble Shooting guide -
http://www.fmgondemand.com/PortalTechCenter.aspx - trouble
shooting guide.
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Many new computers
come bundled with Norton Internet Security (NIS) or Norton Personal
Firewall (NPF) pre-installed. Norton blocks referring web pages from
the library databases, which you need to use databases. See below to lower firewall and allow
databases products to be accessed.
- You may need to
change you Browser Security/Privacy settings while accessing
database:
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Go To Tools
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Select Internet Options
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Select Privacy tab
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Change scroll bar to Low
- OR try:
- Under Tools in Your browser window, select Internet
Options and
- Delete cookies
- Delete temporary internet files
- Delete history (don't forget to
click OK after deleting cookies, temp files, and
history.)
- disable your pop-up blocker for
the NetLibrary site
- Configure your firewall to permit
www.netlibrary.com
- Still get a Second
set of passwords?? If you get into search and browse
the collection--you have correctly been authenticated.
However for anything other than searching & browsing--you
must create a separate of your own account passwords!
Call library to ask for help setting up an account.
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Wilsonweb will not work with AOL. Try downloading
Netscape, minimizing AOL and accessing via Netscape. For other
problems, try cleaning out cache of your Internet browser.
Librarians - if students get another set of password prompts
after going successfully though Login page, try Staff Central
Password page for alternate.
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Biography & Literature Resource Center
printing directions:
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EBSCO -
AOL & Netscape cookies |
American Online 6.0 & up
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Netlibrary Help
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Netlibrary is getting reports from
some user's that they are being kicked back to the login screen or
their session is prematurely timing out.
- Netlibrary recommends clearing web browser cache, cookies, and
history. .
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SPC Article Database
Tutorials |
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Library Borrower ID
changes. |
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When using LINCCweb, Interlibrary loans or
accessing databases via CCLA, Borrower IDs have changed from
your S.S. card numbers to Student ID and Faculty/Staff Employee numbers.
See below:
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Students
- Borrower ID: Your Student ID number
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PIN: the last 4 digits of your social security
number.
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Faculty
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Borrower ID: your employee
Number (see pay stub)
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PIN: last 4 digits of your Social Security
Number
ID and PIN |
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EBSCO Databases Direct or
Databases Via A to Z
Journal Titles
via EBSCO A to Z
Old
Login |
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