St. Petersburg College

POSITION DESCRIPTION

POSITION TITLE: Senior House Manager (Senior Administrative Specialist)

DEPARTMENT: The Palladium Theater SITE: The Palladium Theater  

SALARY SCHEDULE: Career - GRADE: 5

BASIC FUNCTION:

Responsible for coordinating all activities during an event at the Palladium Theater, either directly or by supervising temporary house managers assigned to the event.

RESPONSIBILITIES:

• Recruit, train, coordinate, schedule and manage volunteer staff.
• Maintain, supervise, inventory and evaluate effectiveness of concessions.
• Regular, formalized communications with volunteers (online or in print).
• Produce accurate and detailed performance reports.
• Oversee all activities leading up to and during performance events.
• Research and gather as much information about the event and product as possible.
• Provide stage management services as appropriate.
• During event, coordinate communication among performer, crew and house; maintain a scheduled intermission; resume event after an intermission — having checked backstage, crew and front of house. 
• Assure a pleasant and personable atmosphere at all events and for all volunteers and crew.
• Respond to patron and vendor requests.
• Assure patrons’ and artists’ safety and welfare before, during and after event.
• Responsible for restoring theater after events and nightly lock-up of building and Supplies.
• Maintain and schedule temporary house management and concessions staff.
• Be prepared to handle a medical emergency or patron disturbance.
• Performs related duties as required.

EDUCATIONAL REQUIREMENTS:

Associate’s degree required; Bachelor’s degree preferred.

EXPERIENCE REQUIREMENTS:

Minimum three years experience as stage manager or house manager with a professional theater organization.

KNOWLEDGE/ABILITIES/SKILL REQUIREMENTS:

Comprehensive knowledge of all elements of live theater, including educational, community and professional. Ability to understand, evaluate and communicate with backstage and on-stage personnel. Stage management skills. Creative writing public speaking skills. Strong interpersonal and communication skills. Teaching/motivating skills. Office management, administration, organizing and scheduling skills. Ability to maintains calm, professional composure during unexpected events. Basic understanding of Microsoft Office and ability to use office equipment.

03/2007