Evaluation Question #1

When: Oct. 2000-Feb. 2001
What Are the Appropriate Models for Development and Redevelopment of Student Support Services?

Best Practices (external)
When: Oct 2000
How: BEEP Issue - 11/1/2000
Student Support Services for Distance Learners

Benchmark SPJC
When Jan.-Feb. 2001
How: Compare external and internal support services.

Report to Leadership When: Feb. 2001
How: Results and recommendations for change if needed

1. Devise and administer student survey of online instruction.
2. Examine current student services for distance learners.
3. Conduct informal dialogue between selected distance learners and cyberadvisor.
4. Query online faculty for individual services and feedback.
5. Apply other strategies as appropriate.

National Dissemination
When: TBD by SPJC leadership
How: TBD by SPJC leadership