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Project Eagle Research Capsules (PERC) #12
June 2003
A Three-Year Comparison of SPC Online Student Satisfaction
Spring 2003 (2214 Responses)
Spring 2002 (1293 Responses)
Spring 2001 (567 Responses)
(Source: Student Survey of Online Instruction, eCampus)
| Student Survey Question |
2003 |
2002 |
2001* |
| 1. Defined the objectives for this course. |
6.18 |
6.20 |
6.19 |
| 2. Is prepared for class. |
6.13 |
6.15 |
6.06 |
| 3. Supplies course content in a timely manner. |
6.16 |
6.15 |
6.06 |
| 4.Provides activities relevant to the objectives of the course. |
6.19 |
6.23 |
6.23 |
| 5. Communicates effectively via the Internet. |
5.97 |
5.95 |
5.81 |
| 6. Explains subject matter clearly. |
5.86 |
5.89 |
5.77 |
| 7. Shows enthusiasm for the subject. |
6.13 |
6.16 |
6.10 |
| 8. Provides clear instruction for course assignments. |
5.93 |
6.01 |
5.83 |
| 9. Organizes and assigns material effectively throughout the term. |
6.05 |
6.11 |
5.98 |
| 10. Assigns work that is challenging. |
6.27 |
6.34 |
6.31 |
| 11. Encourages student online interaction. |
6.01 |
6.03 |
5.92 |
| 12. Treats students with respect. |
6.31 |
6.28 |
6.24 |
| 13. Encourages students toward high standards of performance. |
6.16 |
6.15 |
6.06 |
| 14. Gives assignments, exams and/or quizzes that apply to course content. |
6.27 |
6.31 |
6.29 |
| 15. Provides information to help students determine their grades. |
6.06 |
6.10 |
5.96 |
| 16. Applies stated grading policies consistently and impartially. |
6.27 |
6.28 |
6.23 |
| 17. Responds to student concerns and questions. |
6.07 |
6.07 |
5.96 |
| 18. Meets my expectations of a good instructor. |
6.00 |
6.01 |
5.91 |
| 19. Prior to my enrolling in this course, the support services (e.g., registration and information) were satisfactory. |
5.94 |
6.03 |
6.03 |
| 20. The college provided adequate technical support for this course. |
5.98 |
5.96 |
5.93 |
| 21. Prior to taking this course, I was proficient in the technology skills required to complete it. |
6.27 |
6.30 |
6.28 |
| 22. The technical challenges of this course were reasonable and manageable. |
6.25 |
6.22 |
6.26 |
| 23. Internet resources provided in the course enhanced the learning experience. |
6.06 |
6.07 |
6.04 |
| 24. There were sufficient opportunities for interaction with the instructor and other students in this course. |
6.09 |
6.05 |
5.89 |
| 25. I felt as involved in this course as in a traditional classroom setting. |
5.56 |
5.58 |
5.29 |
| 26. I would recommend this online course to other students. |
5.93 |
5.88 |
5.77 |
| 27. Based on this course, I would take another online course at SPC. |
6.22 |
6.14 |
6.00 |
*Overall Online Student Satisfaction on a Scale of 1 to 7
Spring 2003 - 6.09 Spring 2002 - 6.10 Spring 2001 - 6.01
www.spjc.edu/eagle/research/perc/perc12.htm
For a list of previous Project Eagle Research Capsules, go to www.spcollege.edu/eagle/research/perc/index.htm
For more information, contact the project manager: lechnerj@spcollege.edu
The contents of PERC were developed under a grant from the U. S. Department of Education (DOE). However, those contents do not necessarily represent the policy of the DOE, and you should not assume endorsement by the Federal Government.
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