Project Eagle Research Capsules (PERC) #4
January 2002

St. Petersburg College Results of Student Survey of Online Instruction

Fall Session 2001

Administering a student survey of satisfaction with instruction has long been a practice at St. Petersburg College (SPC). Over the years, survey forms have been designed for traditional lecture classes, labs, telecourses and, most recently, online offerings.

Below are the results of the latest student survey of online instruction, which was administered during the last two weeks of class in December 2001. The averages for each question are based on a scale of satisfaction from 1, the lowest, to 7, the highest.

Of the 2911 students taking online courses, 1375 (47%) completed the survey. In the chart that follows the online survey, their responses are compared to those of students taking traditional (lecture) courses throughout the college.

Online eCampus Student Survey of Instruction Results

The instructor for this course…	Question	Score
	1. Defined the objectives for this course.	6.08
	2. Is prepared for class.	6.05
	3. Supplies course content in a timely manner.	6.03
	4. Provides activities relevant to the objectives of the course.	6.10
	5. Communicates effectively via the Internet.	5.89
	6. Explains subject matter clearly.	5.82
	7. Shows enthusiasm for the subject.	6.08
	8. Provides clear instruction for course assignments.	5.87
	9. Organizes and assigns material effectively throughout the term.	5.97
	10. Assigns work that is challenging.	6.23
	11. Encourages student online interaction.	5.85
	12. Treats students with respect.	6.19
	13. Encourages students toward high standards of performance.	6.07
	14. Gives assignments, exams and/or quizzes that apply to course content.	6.22
	15. Provides information to help students determine their grades.	5.99
	16. Applies stated grading policies consistently and impartially.	6.19
	17. Responds to student concerns and questions.	5.99
	18. Meets my expectations of a good instructor.	5.93

Comparison of Online Survey Results with Traditional (Lecture) Results (Collegewide and by Campus).

** denotes questions that are slightly worded differently between the online and traditional survey

Question Number**	SPC Collegewide	Seminole Campus	Allstate Center	Clearwater	Health Education Center	Open Campus (Non-credit)	St. Petersburg/ Gibbs Campus	Tarpon Springs	eCampus Online Courses
1	6.35	6.36	6.47	6.35	6.31	6.37	6.37	6.29	6.08
2	6.48	6.47	6.52	6.47	6.38	6.47	6.51	6.49	6.05
3	6.5	6.54	6.48	6.47	6.43	6.37	6.53	6.53	6.03**
4	6.5	6.54	6.46	6.49	6.42	6.45	6.52	6.54	6.10**
5	6.43	6.47	6.49	6.43	6.41	6.41	6.45	6.38	5.89**
6	6.22	6.22	6.31	6.2	6.22	6.31	6.23	6.17	5.82
7	6.49	6.51	6.59	6.49	6.45	6.61	6.51	6.46	6.08
8	6.28	6.24	6.39	6.27	6.24	6.34	6.32	6.22	5.87
9	6.37	6.37	6.5	6.37	6.33	6.36	6.37	6.34	5.97**
10	6.44	6.44	6.45	6.44	6.48	6.5	6.44	6.41	6.23
11	6.4	6.44	6.44	6.35	6.41	6.37	6.43	6.39	5.85**
12	6.52	6.52	6.55	6.5	6.48	6.49	6.53	6.54	6.19
13	6.46	6.49	6.55	6.44	6.46	6.58	6.48	6.45	6.07
14	6.48	6.52	6.56	6.48	6.38	6.54	6.49	6.45	6.22
15	6.28	6.28	6.38	6.25	6.33	6.05	6.34	6.2	5.99
16	6.45	6.44	6.51	6.45	6.47	6.43	6.47	6.41	6.19
17	6.3	6.23	6.3	6.29	6.32	6.19	6.34	6.27	5.99**
18	6.32	6.31	6.31	6.28	6.3	6.52	6.33	6.34	5.93

** Questions Worded Differently in Online and Traditional (Lecture) Surveys (Online survey questions were designed to be similar in intent to those in the traditional survey.)

Question Number	Online Wording	Traditional Wording
3	Supplies course content in a timely manner.	Begins and ends classes on time.
4	Provides activities relevant to the objectives of the course.	Spends class time on course-related activities.
5	Communicates effectively via the Internet.	Speaks clearly and distinctly.
9	Organizes and assigns material effectively throughout the term.	Evenly assigns the course material throughout the term.
11	Encourages student online interaction.	Encourages students to ask questions.
17	Responds to student concerns and questions.	Provides time to help students outside of class.

www.spjc.edu/eagle/research/perc/perc4.htm
For a list of previous Project Eagle Research Capsules, go to www.spcollege.edu/eagle/research/perc/index.htm
For more information, contact the project manager: lechnerj@spcollege.edu

The contents of PERC were developed under a grant from the U. S. Department of Education (DOE). However, those contents do not necessarily represent the policy of the DOE, and you should not assume endorsement by the Federal Government.